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Customer Care
1st Choice is obsessed with Obamacare Customer Service and making its customers happy.
Unlike many other companies, Obamacare Customer Service is our obsession. 1st Choice will instantly trade off short-term profits for the chance to produce long-term customer loyalty.
We do this despite how much money this philosophy costs the company in the short term. 1st Choice’s commitment to its customers set it apart from the rest in this industry and it will maintain that commitment at all cost.
We encourage you to test us in this way. If you are having difficulties or concerns with your plan or your provider, or maybe it’s the Federal Health Insurance Marketplace, please contact us. If you don’t know where your agent is at. We are here to serve you.
Maybe you lost your Federal assistance, then call us. 1st Choice was built with customer care in mind. Even if your not our client, we will help you get your Federal assistance back and straighten out the mess your other agent created. It’s what we do.
Ways to contact our customer service team:
Through our website on the bottom right of every page, you will find a Chat Now Button.

Via our Customer Portal website. You can monitor your plan, upload documents and create tickets among other things.

Email to your agent or customercare@1chq.com
Phone: 786-766-1247
In person at:
Corporate Office
18590 NW 67th Ave.
Hialeah, Fl 33015
North Miami Beach Office
1625 NE 163rd Street
North Miami Beach, Fl 33162
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